Urtopia Carbon E-bike Review

Meet the smarter, lighter, and easier carbon electric bike ever! Designed by Mathis Heller, an award-winning designer, a concept designer for BMW, Siemens, and Unilever, his craft is undoubted, not to mention this e-bike.

Urtopia Carbon E-bike Review
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With the new innovation, infinity, and endless connection in mind, this electric bike is created. Honestly, we are delighted with how chic this e-bike looks; a sporty and futuristic design. Precious.

By the way, we have a bunch of information in this Urtopia Ebike Review about this electric bike that, for us, is absolutely worth every penny with impressive specifications and features.

But, before we get into the Urtopia Carbon E-bike deeply, we show you some highlights that we think are essential for your consideration.

Urtopia Ebike Highlights

  • Lightweight full carbon electric bike
  • Smartbar and App
  • On-bike anti-theft GPS and navigation
  • Bluetooth Music
  • Adaptive Torque Sensor
  • Long Range Up to 100 km

Urtopia Carbon One Review

Stay with Urtopia Ebike Review to know what this e-bike can give you. Truthfully, the Urtopia Carbon One is exceptional.

Urtopia Carbon One Review
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Sure, we can’t ignore the choice of carbon material this electric bike uses. It’s known as an incredibly light as well as a strong material for an electric bike. No wonder. It is claimed as the lightest e-bike ever.

Not only that, other advantages of carbon bikes compared with other types are smoother as well as more comfortable ride experience, and guess what? You can get that with this electric bike. Indeed.

Even most of this electric bike’s fans are in love with how light this electric bike is—50% lighter than average e-bikes, the ease of use, and the smoothest riding experience they get.

What’s more, it also comes with smart app connectivity that drives this electric bike to be the smartest e-bike you’ve ever known.

Some smart features are provided, such as Bluetooth music, GPS tracking, anti-theft alarm, and many more, to give you a new experience of riding. Well, we discuss the app more in the next section of this Urtopia ebike review.

To complete the great features and design, this stylish e-bike comes with three color options which are Sirius, Lyra, and Midnight in Paris, allowing you to own the one that matches your style and want.

Read the specs below, and get ready to have one of these e-bikes in your garage.

Urtopia Ebike Carbon One Specs

  • Smart features: Fingerprint unlock, voice control, LED dot-matrix display
  • Connectivity: eSIM with 4G, Bluetooth & WiFi
  • IoT sensors: Accelerometer, gyroscope, torque
  • Motor: 36 V 250 W
  • Speed modes: Turbo, sport, pedal, comfort, eco
  • Top speed: 20 mph (32 km/h), US version; 16 mph (25 km/h), DE version
  • Removable battery: 360 Wh Samsung Li-ion, 2.5-hr quick charge
  • Range: 25~62 miles (40~100 km) 
  • Weight: 33 lbs (15 kg)
  • Capacity: 240 lbs (110 kg)
  • Body material: Carbon fiber 
  • Brakes: Front & rear dual-piston hydraulic disc
  • Wheels: 700C (ISO 622 mm BSD), inner rim 19 mm
  • Tires: Kenda Kwest 700x35C (35 mm / 1.4”) (30~45 mm compatible)

Urtopia App Review

How does it work?

Urtopia app is used to deliver a smart and fun riding experience for you. It’s an app to set up your electric bike.

Urtopia App Review
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How to use it? Check the following points:

  • Download the Urtopia app on your Google Play or App Store
  • On the home screen, you can see your location, weather, ride report, co2 report, share your story, news events, and user guide section.
  • The navigation section is a GPS that connects with your bike. Not only that, but it also has a Find My Bike button to locate your bike.
  • The settings section is used to connect or disconnect your bike.

Some additional features are also available on the app, such as voice control, Thumbprint wakeup, Bluetooth speaker, and real-time location. What a game.

Most people love how great the app features to give them the easiest way to track their rides and fitness. Moreover, the music and lights feature is exceptional for riding with fun.

Urtopia Alarm Review

You always know where your bike is. Trust Us.

For the sake of your electric bike safety, this alarm feature is specially built for you. It works to detect any suspicious movement.

This means there’s no chance for theft to bother your peace of mind while you leave your electric bike for any reason.

It’s super easy once it’s locked, the onboard alarm will monitor the movement, then alert you right on your smartphone. That’s great.

Urtopia Bike Manual

How to assemble and ride my ebike?

The brand states that most customers can assemble the electric bike in about 15 minutes, indicating the assembly process is easy as pie.

Urtopia Bike Manual
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The manual steps are as follows:

  1. Open the box
  2. Install the front wheel
  3. Install the seat post
  4. Install the pedals
  5. Put back the battery
  6. Activate the bike

Then, the electric bike is ready to be your riding buddy.

Urtopia Carbon Electric Bike Pricing

Is it worth to buy?

The Urtopia Carbon One is absolutely in its fan’s hearts. With all of the excellent features that were also proved by the good design award 2022 achieved, we think the $2,199.00 price point is worth it.

Urtopia Carbon Electric Bike Pricing
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What’s more, at the time we wrote this Urtopia Ebike Review, we found that it had an offer for the first 50 orders, which would get free gifts with a total of $399.95. What’s that? Wicue Smart Sunglasses and Lumos Matrix which are perfect to complete your riding gear.

Urtopia Customer Service

If you have any issues regarding your products that we don’t mention the solution in this Urtopia Ebike Review, simply visit the official website on the contact page, and fill in the form to send a message to Urtopia’s customer service team.

Or, get in touch with them by sending an email to support@newurtopia.com. The team will give a response within 48 business hours. Thus, better sitting back on the couch while waiting for the answer.

Urtopia Holdings HK Limited
Unit 9043, Room 903-904,
9/F, Block B, Chung Mei Centre,
15-17 Hing Yip Street,
Kwun Tong, Kowloon,
Hong Kong

Urtopia Support Center

With the slogan CARE stand for Comprehensive, Aware, Responsive, Effective, we can say that customer satisfaction is the top consideration of Urtopia, makes the brand provides the following things:

  • 2-Year Warranty
    This warranty is for all bikes and components except wearing parts.
  • Free Shipping
    Free shipping for some orders and a lower fee for replacement/return
  • 14-Day Free Return
    Free return for unsatisfying products within 14 days

Don’t need to be worried, the Urtopia support center allows you to get an easy process to claim a warranty as well as report an issue, such as requesting a return.

Visit the brand’s support center page to know more about what service you can get.

Urtopia Warranty

The 2-year limited warranty the brand provided is applicable for any part considered damaged or defective without user error. The warranty covers are listed as follows:

  • Frame
  • Batteries
  • Other Parts (Saddle, wheel hub, motor, pedals, etc.)

The claim process is relatively easy since you only need to send an email to care@newurtopia.com. What you need to prepare is the proof of purchase and photos/videos of defective products.


We’ve shown you the 9 points about Urtopia Ebike in this Urtopia Ebike Review, and now is your turn to make a decision in making a purchase this outstanding electric bike.

If you want a smart and fun electric bike to ride, this Urtopia Ebike is the answer. Oh, if you need a lightweight electric bike to carry, this Urtopia Ebike is the answer as well. Then, what are you waiting for? Buy it; you will not regret it, anyway.

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